Privacy policy

Store Name: FREIHEITKO
📧 Email: tumainiafrica457@gmail.com
📞 Phone: +49 178 2547137
📍 Business Address: Mareyzeile 13, 13593 Berlin, Germany

Service Area: United Kingdom (UK)
Effective Date: April 27, 2026

1. Introduction

FREIHEITKO is committed to protecting your privacy and handling your personal data in accordance with applicable laws, including the UK General Data Protection Regulation (UK GDPR).

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

Order Information

  • Products purchased
  • Order history
  • Payment confirmation details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders in the UK
  • Communicate with you about orders or support requests
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing (UK GDPR)

We process your data based on:

  • Contractual necessity (to fulfill your order)
  • Legal obligations
  • Legitimate interests (improving services and fraud prevention)
  • Consent, where applicable (e.g., marketing emails)

5. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Payment processors
  • Shipping and logistics partners (UK delivery services)
  • IT and website service providers
  • Authorities where required by law

All third parties are required to keep your data secure.

6. International Data Transfers

As our business is based in Germany, your data may be processed outside the UK. We ensure appropriate safeguards are in place to protect your data in compliance with UK GDPR.

7. Data Retention

We retain your personal data only as long as necessary for:

  • Completing orders
  • Providing customer support
  • Legal, tax, and accounting purposes

8. Cookies

We use cookies to:

  • Improve website functionality
  • Analyze traffic
  • Enhance your browsing experience

You can manage or disable cookies in your browser settings.

9. Your Rights (UK Customers)

Under UK data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request data portability

To exercise your rights, contact us at:
📧 tumainiafrica457@gmail.com

10. Data Security

We take appropriate security measures to protect your personal information. However, no system is completely secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

13. Contact Information

If you have any questions about this Privacy Policy or your data:

📧 tumainiafrica457@gmail.com
📞 +49 178 2547137
📍 Mareyzeile 13, 13593 Berlin, Germany